Decreasing Turnover Rates Among Live-In Caregivers Through Semi-Military Training : A Human Resource Management Innovation in the Homecare Sector
DOI:
https://doi.org/10.61402/sajmr.v3i3.423Keywords:
live-in caregiver, semi-military training, turnover, human resource management, mental resilience, work loyaltyAbstract
The homecare service industry in Indonesia is currently challenged by the high turnover rate of live-in caregivers, which affects service quality and increases operational costs. One emerging yet underexplored strategy is semi-military training aimed at strengthening caregiver character and occupational resilience.
This study aims to evaluate the effectiveness of semi-military training in reducing the turnover of live-in caregivers in homecare services.
A mixed-method approach was employed, combining intrinsic case study design and quantitative analysis. Qualitative data were collected through in-depth interviews with 10 caregivers and 2 HR managers, while quantitative data were obtained from 30 caregivers using a Likert-scale questionnaire. Binary logistic regression was used to analyze the impact of the training on caregiver turnover intention.
Results indicate that semi-military training significantly reduced caregiver turnover intention (p < 0.05), with trained caregivers being 86% less likely to resign. The training also led to increased mental resilience, discipline, and professional confidence among participants.
Semi-military training proved effective in enhancing caregiver retention in live-in homecare settings. These findings suggest that character-based interventions can serve as an innovative strategy in human resource management for the informal healthcare sector.
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