AHMAD ZAYRONI; MOCHAMMAD ISA ANSHORI. The Role of Performance Management in Improving Employee Service Quality: A Literature Review Study. SAJMR : Southeast Asian Journal of Management and Research, [S. l.], v. 2, n. 3, p. 67–82, 2024. DOI: 10.61402/sajmr.v2i3.112. Disponível em: https://journal.yayasanpad.org/index.php/sajmr/article/view/112. Acesso em: 28 mar. 2026.